Shipping information
U.S. & INTERNATIONAL SHIPPING FAQS
WE USE THESE CARRIERS:
UPS or a combination of UPS and USPS.
HOW DO I TRACK MY ORDER?
Once your order ships, we'll send you an email that contains tracking info and links.
You can also sign in to your account and follow the tracking link under "Order History." Please note it may take up to 24-48 hours for tracking information to appear. Still have questions? Please call Client Services at 818-324-3095 or contact us by email at: info@saralaurenusa.com , we'll be happy to assist you.
SIGNATURE IS REQUIRED FOR:
All orders over $100.00 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $100, at the discretion of the UPS driver.
WEEKEND DELIVER
Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.
WHAT IF MY ORDER DOESN'T ARRIVE?
FOR PACKAGES NOT DELIVERED WHEN EXPECTED, After following up with UPS, OR USPS, please call Client Services at 818-324-3095 or by email: info@saralaurenusa.com , we'll be happy to assist you.
International delivery
Unfortunately, currently we do not ship International.